Your icon should appear in your system tray within seconds. I have been checking back with crossed-fingers hoping that DYMO wakes up and updates this app but unfortunately seems as the only update on the app is the amount of 1-star-negative-reviews have accumulated throughout the years. Just search for 'DYMO Webservice' and click on the program when it appears. Follow the on-screen instructions to run the troubleshooter. I suggest you to connect the device and run the hardware and device troubleshooter and check if it helps. When I came across the app I thought to myself that this product is the perfect example of a product that would do marvelous with an app making it so much more convenient, enjoyable and efficient to use Thor products but after using the app I soon found out how WRONG I was never I felt such a big corporation dropped the ball leaving (what seems like) hundreds of cust dissatisfied, disappointed and makes me kinda cringe inside that dymo refuses to focus on the importance of this app for a customer and businesses that uses their products on the daily. Our main hangup about DYMOs printers (not just the LabelWriter 450) is that you can only use DYMO label paper with them. This issue may arise due to driver conflicts. I use DYMO printers for my business and I am SHOCKED by how horrible this app is especially since it’s a DYMO app.
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